Refund Policy for Digital Products

No Refunds Offered:

At Ulku Logistics, Inc., we offer digital products that are instantly accessible and downloadable upon purchase. Due to the nature of digital products, which are irrevocably delivered and used, we do not offer refunds once the order is completed and the product is sent.

Before making a purchase, we encourage you to review the following:

Detailed Descriptions: Read all available information about our digital products and services, including product descriptions and system requirements. We provide comprehensive details so you can make an informed decision before purchase.

Preview/Free Trial: Where possible, we offer a preview or free trial to give you a snapshot of what to expect. Utilize these options to gauge the product’s relevance and value to your needs.

Customer Support: If you encounter any issues accessing or downloading our products, or if you have any technical difficulties, please contact our customer support team immediately. We are available to assist you with any problems you might encounter.

Feedback: We welcome feedback on our products as it helps us to improve and cater better to our customer needs. However, please note that feedback is not a basis for a refund.

Exceptional Circumstances:

Although refunds are generally not provided, we may consider offering a refund or credit in the following exceptional circumstances:

Non-Delivery of Product: Due to an issue with the email service or server error, you did not receive a delivery email from us.


Download Issues: You have problems that prevent you from downloading the product, and our support team cannot resolve the issue within a reasonable timeframe.


In such cases, we may require you to provide proof that you have contacted our support team and that the issue was not resolved before a refund is issued. Decisions on refunds in these scenarios are at the discretion of Ulku Logistics, Inc. and are final.

Contact Us:

If you have questions or concerns about our refund policy, please contact us at hello@calebulku.com